Amazingly huge hotel, large rooms, relaxing onsen, amazing food, helpful staff, free shuttle bus.

Nothing negative to say.

The most authentic place to stay in japan!

In general: The hotel features were exceptional..As a Japanese American and first time in the beautiful land of my ancestors I so enjoyed the Onsen how beautiful..The hotel was pristine I would stay there in a heart beat. The food was absolutely exquisite, fresh and so good!!! The People who worked there were so friendly and very accommodating but very sincere and genuine people. I thank them for a most lovely stay at your beautiful Hotel. In Gassh Location and surroundings: The surrounding area was breath taking I could not take enough pictures and some of the landmarks were very educational and beautiful, shopping was fun but for me I loved the amosphere and just soaked all of it in! Service: The service exceptional and beautiful! Friendly attitude was so nice to see where it seemed the staff really enjoyed their job. Dining: What can I say ab out the food...delicious doesn't do it justice. Fresh and from the area and of course set beautifully as only the people of Japan can do! Sports and leisure: The Onsen I absolutely loved...I went as many times in the short time we were there. So much therapeutic than any jacuzzi... I definitely miss it very much! Room: The best part of the stay the were the room I have always wanted to sleep in a futon and i slept so well it was beyond comfortable. Arigato Thank you for a memorable trip to Japan.

The hotel is located in a serene environment that allows you to get in touch with nature. It offers easy access to sightseeing spots and there are some tiny yaki tori places nearby. The rooms are spacious and luxurious, with outdoor baths that provide a relaxing panoramic view, as well as massage chairs that add to the experience. The staff is helpful and friendly, and the onsen facilities are great.

The breakfast can improve a bit, although it's not a major issue.

The hotel had a spacious room with an outdoor bath. The staff was very helpful and friendly, making our stay comfortable. The view from the hotel was beautiful, overlooking the statue of Buddha and surrounding greenery.

The location of the hotel was a bit remote, without many restaurant options nearby. We also found it difficult to locate a supermarket in the area.

The room was spacious and comfortable. We really enjoyed the in-room hot spring bath, it was a nice touch of luxury. Additionally, the hotel offered a shuttle service which was very helpful for getting around the area.

We found it difficult to find nearby restaurants that were open or easily accessible by foot. We also felt that the service could be improved, especially for a hotel of this size and reputation. However, overall it was a pleasant experience with plenty of amenities to enjoy.

I recently stayed at this luxurious hotel and had a wonderful experience. The staff here were incredibly friendly and helpful, ensuring that I had everything I needed throughout my stay. The room was spacious and well-equipped, with a comfortable bed and all the necessary amenities. I particularly enjoyed the in-room open-air Onsen, which provided a relaxing and rejuvenating experience. The hotel ambiance was also very pleasant, creating a tranquil atmosphere that enhanced my overall relaxation.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I had an amazing stay at this hotel. The room was spacious and clean, and I loved having my own private onsen. The staff was friendly and attentive, and the breakfast was delicious with a variety of local produce to choose from. The hotel facilities were great, with a VIP club lounge offering sparkling wine and a relaxing massage chair. The location was convenient, providing free shuttle bus service to and from the station, making it easy to explore nearby sightseeing spots and find supermarkets.

Nothing, all was excellent.